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Can't setup Asus ExpertWidget on my Expertbook b7 flip

yury_smirnov
Star I

After Windows 11 reinstall, I can't setup Expert Widget app. When I try it, I get an error.

Information about Operating System

Windows 11 Pro
21H2
17.‎07.‎2023
22000.2176
Windows Feature Experience Pack 1000.22001.1000.0

3 REPLIES 3

Falcon_ASUS
Moderator
Moderator

@yury_smirnov
May I ask how your system is installed? Is it installed separately by yourself, or do you use the one we provide?
Also, we recommend checking if there are any abnormalities with the downloaded installation files. It is advisable to redownload and verify it.
Sorry for any inconvenience it may be caused. 

Thanks for your reply! I tried to reinstall operating system using provided MyASUS but i got an error. Thats why I contacted to unauthorized technical support service. And they reinstalled my system. I don't know did they get the distributive.   

@yury_smirnov
If that's the case, I would recommend you to try reinstalling the system.
Please follow the steps below for installation:
[Windows 11/10] How to create and use installation media to reinstall Windows 11/10 via USB drive

If you are not familiar with the operation, we also suggest that you visit our service center where our staff can assist you with the process.
The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.