charlyjohnybravo
- Model Name: Asus Zenfone max pro m1.
- Firmware Version: don't know.
- Rooted or not: not.
- Frequency of Occurrence: yesterday.
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Suddenly phone shut down. Phone is in Boot Dead State. Won't go Beyond Asus Logo.
Cant Access Recovery.
Developer Options is not Enabled like any regular customer.
OEM Unlocking is not Enabled like any regular customer.
USB Debugging is not Enabled like any regular customer.
ASUS says to take device to Service Center after Lockdown ENDS!!!
Do you think asus should give their internal software repairing tool for public during this lockdown? Communication especially through mobile device is the only resort to most of us. Atleast a Software to Unlock Bootloader!!! What do you think? am i the only insane here???
Bootloader Unlocker Software Please. am i the only insane here???
There is an official tool indeed available on the Asus support page for every models, using which you could unlock the bootloader but unlocking bootloader does void warranty. And moreover, that tool doesn't work if you are stuck at the startup and having bootloop at Asus logo.
Its unfortunate for everyone like you who faced this bootloop issue and stuck at the Asus logo which is actually a dead condition since you guys are not able to use the phone at all and who has only one phone, they are in pain for sure. This issue started happening to those Max Pro M2 users who recently received firmware update of build .073 and those Max Pro M1 users who recently received firmware update with build number .061. This much sudden spike of bootloop issue shouldn't be happening especially when its a Lockdown situation going on due to COVID 19. Asus could have tested those two Firmwares for both Max Pro M1 and Max Pro M2 before publishing them on the server.
There's nothing could be done remotely or manually on your own to fix this issue but have to visit the service centers for this concern. Thats the only way out.
