04-15-2020 09:02 PM
04-22-2020 01:45 AM
04-22-2020 09:37 PM
Y_ASUSLasted firmwareHi Loh,
Could you tell us your current firmware version? Settings > System > About phone > Build number
If you feel like the battery drains during using specific apps, we would suggest you test how much the app drains after using it for a certain time.
We would suggest you clear the background apps, and check how much battery is consumed from 100% after using the app for a certain time (e.g. 30 mins or 1 hour.)
Please show me a screenshot of the battery usage after testing.
Settings > Battery > Three dots on top right > Battery usage.
We haven't received information about the Android 10 update for ZB633KL.
You're welcome to stay tuned with us on our website for the latest information: https://www.asus.com/Phone/ZenFone-Max-M2/HelpDesk_BIOS/
Thank you 🙂
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