Applications don't keep running in the background in multitasking on ZB634KL

MatheusMatheus Level 2
edited September 2020 in ZenFone Max Pro Series
ZF Model: ZB633KL
Firmware/APP Version: WW-16.14.2002.291
Frequency of Occurrence: Ever
Rooted: No
APP Name:

For example, I keep 3 apps open (Whatsapp, chrome and facebook), if I keep using whatsapp for a few minutes and then go back to the facebook app, the app reloads again. The system is not keeping the applications in the background correctly and ends up restarting the applications even without much activity, this problem did not happen in Android 8.1


  • Do give a check on how much cache memory is available at the time of multitasking
  • Hi matheussouzas65,

    Could you tell us how long you used WhatsApp and went back to Facebook?
    Could you show us a short video of this problem? To share videos, please upload it to ASUS WebStorage ( and share the link with us.

    Please tell us your WhatsApp and Facebook versions.

    Thank you :)
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