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Suddenly full bass/crackling overpowered/ hitting volume up bass dissapears only left instruments

DeLLiAnO
Rising Star I
Please tell us some basic information before asking for help:
Model Name: rog 6 16/512
Firmware Version: 32.2810.2208.160
Rooted or not: no
Frequency of Occurrence: 3th time
APP Name & APP Version (If your issue relates to the app): Happening in advertising movie, using chrome browser
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Saw a advertise movie in chrome webbrowser, bass was suddenly at full volume and cracking (sound setting on dynamic, maybe at 30% volume)
Lowering sound didn't help, changing sound profile to , dynamic, movie,game.. didn't help.
Hitting volume to the max, bass dissapeared completly, and had only full treble, hearing every instrument harder/ prioriteitsing.
Its like the soundchip is trying to detect when to give its nice bass sound, it will boost it up to 100% (even on low volume) and when raising the volume at max, the soundchip thinks to balance everything by lowering the bass, the bass is removed, and only full details of instruments,sounds etc goes in full detail on foreground

95 REPLIES 95

waxy78611
Zen Master I
Danishblunt

https://zentalk.asus.com/en/discussion/comment/237323#Comment_237323

This was exacly the same thing they did on the Rog5. @waxy78611 getting dejavu now. From what I know, this is what youll have to live with.

For refrence, this is a recording of my Rog3 (microphone ~50-60cm away from phone)

https://us.v-cdn.net/6031231/uploads/TNIICE4DSJKG/rog3.mp4

With some tweaking you could get borderline insane sound out of the Rog3, thanks to its dedicated amp per speaker configuration. The problem with the Rog6 is the downgraded speakers + single amp. ASUS is trying to get nice and bassy sound out of the speakers but it's impossible to do without messing other frequencies up, so in the end they opted for a flat line and gave up on a v shape profile.


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Ffs 😭 getting PTSD reading this

Mattias_ASUS
Moderator
Moderator

DeLLiAnO

@Mattias_ASUS

Can you please get them notified of this post after new firmware .220??

New update .220... What they did with music/speakers. Fix and new problems

No more bass crackling sounds like a subwoofer signal trough mono speaker!!

But wait???!!!

What they did to fix it.

1. Demped verry high volumes!

2. Bass is gone and added more treble! So get used to plastic bass like the late 90's early 2000 in-ear headphone speakers with walkman with tapes!

3. Those nice deep space special sounds effects that you have with bass is gone!

4. WTF?! When at high volume, if a song goes in higher volume, phone reduce the volume (in background), if it goes lower, the volume goes up again, but goes back down when music has higher frequency/volume.

First i thought it was the song. But after listening to almost 22 songs, and listen back again and again to those pieces in music where it happens, i whas/ No I am sure, that this is a new problem!

They nerved the whole music system/speakers down.

Asus are u kidding me?!


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Yep, they are aware of it and the investigation is still going on, I'm keeping an eye on the issue.

Seth_
Star III
DeLLiAnO

@Mattias_ASUS

Can you please get them notified of this post after new firmware .220??

New update .220... What they did with music/speakers. Fix and new problems

No more bass crackling sounds like a subwoofer signal trough mono speaker!!

But wait???!!!

What they did to fix it.

1. Demped verry high volumes!

2. Bass is gone and added more treble! So get used to plastic bass like the late 90's early 2000 in-ear headphone speakers with walkman with tapes!

3. Those nice deep space special sounds effects that you have with bass is gone!

4. WTF?! When at high volume, if a song goes in higher volume, phone reduce the volume (in background), if it goes lower, the volume goes up again, but goes back down when music has higher frequency/volume.

First i thought it was the song. But after listening to almost 22 songs, and listen back again and again to those pieces in music where it happens, i whas/ No I am sure, that this is a new problem!

They nerved the whole music system/speakers down.

Asus are u kidding me?!


View post
I didn't update yet. Anyone else can confirm that sound devastation on 220? Or deny.

FunBike31
Community Legend I
Seth_

https://zentalk.asus.com/en/discussion/comment/237323#Comment_237323

I didn't update yet. Anyone else can confirm that sound devastation on 220? Or deny.


View post
Given the number of messages here and in the Chinese section, the confirmation by an ASUS moderator, there is only the solution to test for yourself🤔

Seth_
Star III
FunBike31

https://zentalk.asus.com/en/discussion/comment/237926#Comment_237926

Given the number of messages here and in the Chinese section, the confirmation by an ASUS moderator, there is only the solution to test for yourself🤔


View post
Test it and tell me, ok?