Having weird camera issues/crashes... any fix?

[DZHEX]

Please tell us some basic information before asking for help:
Model Name: AI2201_C
Firmware Version:32.2810.2208.163
Rooted or not: not
Frequency of Occurrence: recently/always
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I just tried taking some pictures and the camera view started getting inverted and in a blue tone.


The phone was not moved between the pictures and the picture was not edited. This was happening with both, the default camera app and OpenCamera (why can we not use gamegenie to assign airtriggers to default camera actions, again?). Eventually the camera hanged and the phone rebooted. What's going on?
I updated the software recently, not sure if I used the camera until now after updating.
Edit: Forgot to mention that this happened first time after launching OpenCamera via squeeze gesture while the phone was locked, and it behaved... weirdly, not sure how it happened (I jumped up from a sofa to take the picture and got "flashbanged", so I'm not 100% sure what exactly happened and how 😅). I was unable to zoom out for some reason.
Edit: I am hearing some sort of clicking while the camera is active. I made sure that it isn't the horizon signal.

[DZHEX]

This just started happening again. Didn't hear clicking yet, though.
Also seeing a software update. Asus isn't very exhaustive with their changelogs, could it have something to do with this?
edit: welp, there just was a click (after I turned on the LED torchlight). And switching cameras doesn't seem to fix it, though it only seems to concern the main camera.
Edit2 Having the flash in the torch mode changes the behavior of the problem - I don't seem to be getting the inversion effect, but the camera occasionally freezes and the LED goes dark for a moment (less then a second).

[Danishblunt]

DZHEX

This just started happening again. Didn't hear clicking yet, though.

Also seeing a software update. Asus isn't very exhaustive with their changelogs, could it have something to do with this?

edit: welp, there just was a click (after I turned on the LED torchlight). And switching cameras doesn't seem to fix it, though it only seems to concern the main camera.

Edit2 Having the flash in the torch mode changes the behavior of the problem - I don't seem to be getting the inversion effect, but the camera occasionally freezes and the LED goes dark for a moment (less then a second).

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You do realize what you're esentially doing here is trying to actively destroy your phone right?
Also another user also reported this problem. Revert back to older version and hope its fixed it not, its a hardware issue that cant be fixed other than motherboard replacement.

[DZHEX]

Danishblunt

https://zentalk.asus.com/en/discussion/comment/228356#Comment_228356

You do realize what you're esentially doing here is trying to actively destroy your phone right?

Also another user also reported this problem. Revert back to older version and hope its fixed it not, its a hardware issue that cant be fixed other than motherboard replacement.

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I was trying to gather some data/information on the issue.
Should I try to update before reverting? Also, what tools do I need for reverting?

[Danishblunt]

DZHEX

https://zentalk.asus.com/en/discussion/comment/228376#Comment_228376

I was trying to gather some data/information on the issue.

Should I try to update before reverting? Also, what tools do I need for reverting?

View post

arent you on the latest?

[DZHEX]

Danishblunt

https://zentalk.asus.com/en/discussion/comment/228377#Comment_228377

arent you on the latest?

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there was an update that came out yesterday/this morning