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Wifi calling / VoWifi for Orange PL and other networks.

babol
Star III
Hi,
I'd like to ask if there is any work in progress on enabling wifi calling for Orange PL or other providers on Zenfone 8? It seems to not function at all in Poland. I saw some threads regarding T-Mobile supporting wifi calling for this phone but a lot of people complained it doesn't work properly anyway. So changing the carrier is also not an option.
If you're advertising your product as a premium device without support for such important feature it would be very disappointing. Nothing has changed since the phone release.
This needs to be sorted out. Otherwise I will sell the phone and never buy anything else made by Asus if the post sale support is none in this matter.
Waiting for a reply.
Best regards,
Tomasz

31 REPLIES 31

bobekos1
Rising Star I
Cyslawo

https://zentalk.asus.com/en/discussion/comment/225616#Comment_225616

No właśnie jest niestety, jak ty wykonujesz połączenie i obaj macie volte, to kiedy ktoś mówi dłużej niż kilka sekund bez przerwy zaczynają się zniekształcenia, i to jest wina Asusa. Jak ty coś powiesz to potem znowu est ok kilka sekund i od nowa. Jeśli wymieniasz się z kimś po 1-2 zdania to możesz nawet nie zauważyć problemu, ale jak rozmawiasz z kimś gadatliwym i to jest męczarnia.


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Nic się nie zmieniło w temacie...?

Cyslawo
Rising Star II
Danishblunt

https://zentalk.asus.com/en/discussion/comment/225803#Comment_225803

While I do read and speak polish I would still prefer you write english, this way more people can help, however what you explain is odd. So this issue never happens when another person doesnt have VoLTE? Your problem almost sounds like your VoLTE might be connecting to VoWifi for a short period or time or there is something that cuts the connection for those seconds.


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It happens only when both phones uses volte, because asus probably have problem with compatibility with volte codecs. When You talk by volte, but with somebody who doesn't have volte, You only using 4G infrastructure, but voice codesc are typical for 3G calls, and then it's ok.
bobekos1

https://zentalk.asus.com/en/discussion/comment/225803#Comment_225803

Nic się nie zmieniło w temacie...?


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Arielsejda dostał jakieś info, ja nie wiem niczego nowego.

Danishblunt
Hall of Fame I
Cyslawo

https://zentalk.asus.com/en/discussion/comment/225829#Comment_225829

It happens only when both phones uses volte, because asus probably have problem with compatibility with volte codecs. When You talk by volte, but with somebody who doesn't have volte, You only using 4G infrastructure, but voice codesc are typical for 3G calls, and then it's ok.

https://zentalk.asus.com/en/discussion/comment/225893#Comment_225893

Arielsejda dostał jakieś info, ja nie wiem niczego nowego.


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I dont think its a codec issue. It should be a bandwidth issue caused by either instability or switching network. When you make a longer call again, put the phone on speaker and look at your network connection, see if it drops completely when you loose sound in those seconds.

babol
Star III
I just got a response from Orange PL customer service that Zenfone 8 has not passed the certification process, therefore VoWifi is not supported.
Is anyone from Asus going to address this issue?

Tuathe
Star III
babol

I just got a response from Orange PL customer service that Zenfone 8 has not passed the certification process, therefore VoWifi is not supported.

Is anyone from Asus going to address this issue?


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You have info is this new certification process? Or you talking about old one - from which we lost VoWifi and VoLTE function?
I describe problem on his thread : 
https://zentalk.asus.com/en/discussion/comment/216888#Comment_216888

On Orange PL forum is voting to re-certificate Z8. You can vote here: 
nasz.orange.pl/t5/Pomysły/Asus-Zenfone-8-dodanie-VoLTE-oraz-VoWiFi/idi-p/318389