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Overheating/battery drainage after update

piivikki
Star III
Hi!
I received and installed an update now in August on my ZenFone 8 and since then my phone gets very hot when it's used. Even during calls when the screen is off. Battery also drains a lot faster after the update.
Anyone else having this problem after latest update? Something I can do to solve this? I mean other than waiting for a new update that hopefully fixes the problem.
27 REPLIES 27

keren_ASUS
Moderator
Moderator
Hi @piivikki
Thank you for letting us know about this. I will let our team know and see if others have also reported this. In the meantime, can you please try restarting or even resetting your device to see if the issue persists. Thank you!

piivikki
Star III
Hi! Thanks for your reply!
I have restarted my phone several times but haven't done a hard reset. I expect that's what you mean by resetting? Is that really necessary? it means a lot of work ☹️

Robert_K
Star II
I've also noticed battery drain.

eriklennep
Star II
For me, i noticed that my phone gets pretty hot and also drains battery fast lately. I did not yet connect it to the update, because of the heatwave in the Netherlands. Everything gets hot at this moment 😑