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Aeroactive cooler 5 not working rog phone 5s android 12(31.0810.1226.91)

MATPWAN
Star II
Light and fan not working!!! Please help me..tired with asus rog
Factory reset done.
Armoury crated Cache reset done.
img-20220713-205110-392.jpg
screenshot-20220713-204827724.jpg
screenshot-20220713-204905010.jpg
screenshot-20220713-204849018.jpg

10 REPLIES 10

MATPWAN
Star II
FunBike31

The light is ok but the fan?, I think it's good also a confirmation would be nice.

It's quite simple if with the hood it doesn't work and without the hood it works. the most likely causes are;

This cover is too thick by a few tenths of a mm and the slightest imperfection prevents good contact

pin springs that are a little tired or dirty prevent the pins from coming out completely

dust in the protection

Hood expansion by heat

This happened to me once with the hull delivered in the box, a good visual inspection and a good cleaning was enough. it's much more random with the adaptable hulls

Hello Asus Team

@CH_ASUS, @ARP_ASUS, @Gustav_ASUS, @Irene2_ASUS

Can you let me know the reason why my answer to this issue was blocked almost a day before being published, it's quite disturbing

Thanks


View post
I think this is a software problem..because sometimes it's ok..bug ..because now be again

SuuAI
Star I
So...must clean the pin phone and fan yaa,

Neel007
Rising Star I
I had facing same problem from last night. I got firmware updation notification and while updating failed msg come and aero cooling stop working. Screenshot shot of firmware notification
@Titan_ASUS

Neel007
Rising Star I
@Titan_ASUS plz provide the solution

MATPWAN
Star II
Neel007

@Titan_ASUS plz provide the solution


View post
armory create bug..lights and fans have been closed in the settings panel but still on..sometimes have been turned on in the settings panel but both are not on