Is this a screen defect
laprodigy001
Level 1
Please tell us some basic information before asking for help:
- Model Name:ROG 5s
- Firmware Version:latest
- Rooted or not:not
- Frequency of Occurrence:
- APP Name & APP Version (If your issue relates to the app):
Hello is this a screen defect? This is a brand new Asus ROG 5s I got for Xmas and this has been there since day 1. At first I thought it was a sensor but after looking closely it looks like a defect. Does anyone else have this problem and if so what did you do .thank you
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Comments
It's under or in the screen.
This is not normal but is it the screen that is damaged, it looks like you have a screen protector on the photo
@laprodigy001 That indeed looks like hardware damage to the display, and something that should be looked at by your reseller and/or an ASUS service center.
No screen protector. Does it come from the factory with a pre installed screen protector.
I checked and the closet service center is hours away. Can I send it in.
The quickest way to find out is to ask them, you should be able to contact them directly by email or phone.