Asus ROG 3 wifi and hotspot not working

[raniyako86]

Update: I noticed that there's MAC Address is unavailable.... see screen shot below


Model Name: Asus ROG 3 ( zs661ks)
Firmware Version: 18.0410.2111.185
Rooted or not: not root
Frequency of Occurrence: wifi and hotspot not turning
#Few days ago wifi stopped working, no matter how I tried nothing work. It just can't be turned on
I tried these solution by order but none work
* network resetting
* Safe mode
* Hard reset
* Downgrade to version 17....

[BPM]

Thanks for the update. That helps a lot to see what you've done.
I would suggest checking the SMMI test (go into the ASUS calculator app and enter .12345+=) and then do the wifi test. This will help determine if it's a hardware issue with your phone.

[raniyako86]

BPM

Thanks for the update. That helps a lot to see what you've done.

I would suggest checking the SMMI test (go into the ASUS calculator app and enter .12345+=) and then do the wifi test. This will help determine if it's a hardware issue with your phone.

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Thank you for understanding mate
Already did that and it only teat your qifi if it is already connected to a network

[BPM]

Well, shoot. At this point, I'd advise contacting ASUS's customer service. The ZenTalk forums are nice, but not the most direct way to get help from ASUS.

[alpha9205]

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[raniyako86]

BPM

Well, shoot. At this point, I'd advise contacting ASUS's customer service. The ZenTalk forums are nice, but not the most direct way to get help from ASUS.

View post

They will assist the device and then they will call me to tell me that there is a problem with the Device and it need to replace something in it and they will charge me for all of these things but they will ignore the fact that the issue was caused by the update... Shame on them