Wifi & Wifi-Hotspot Not Working

[freakingrocky]

Please tell us some basic information before asking for help:
Model Name: ASUS Rog Phone 5
Firmware Version: Android 11 (18.0840.2106.86)
Rooted or not: Not Rooted
Frequency of Occurrence: All the time
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So my wifi & wifi-hotspot suddenly stopped working. They won't turn on at all (the hotspot says Error when I try turning it on from this screen). I tried booting into safe mode (doesn't work there also). Tried restarting it several times. Not sure what to do anymore. I don't wanna lose data so if you know how to fix this, Let me know.

[ZT-83edda0e]

Lord_Messi

https://zentalk.asus.com/en/discussion/comment/182533#Comment_182533

They will release it along with ROG 5s launch for global

Probably next month

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I just read a news that Asus will be shutting down its operations in India, do we get any support or hardware replacement in that case?? I'm very disappointed after hearing this news. Why did I trust and purchased a flagship grade mobile from Asus.

[ZT-83edda0e]

vrshankar0000

https://zentalk.asus.com/en/discussion/comment/182498#Comment_182498

They are just trying to control you by mentioning legal action. If they want to take legal action, then they have to first mention what is the basis of this issue. Even then they have to mention everything. If that's the case, then I'm ready to face the legal action. They can't suppress consumer rights.

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Yes, indeed and now they are completely shutting down their operations just because of their faulty production line not only in ROG Phone but in laptops as well. Multiple users started complaining wifi issues from Asus laptops as well. They find very easy solution to shut down their indian arm so that they won't be liable for any support or hardware replacement.

[ZT-83edda0e]

venkatrockstar7090

How many days should I wait for this freaking firmware update. It's already a month 🙄. I'm using my device without wifi from 15days 🥲

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They won't release any new firmware for devices sold in India as it's a manufacturing defect and now they don't want to provide any hardware or software support.

[ZT-83edda0e]

krnapj

https://zentalk.asus.com/en/discussion/comment/182498#Comment_182498

What rubbish is that ? That is worse on their parT,my friend is a lawyer,if u need that kinda help,lemme know

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Yes but i guess as a user we can't do much after they shut down their operations in India :((((((((

[Lord_Messi]

ZT-83edda0e

https://zentalk.asus.com/en/discussion/comment/182617#Comment_182617

I just read a news that Asus will be shutting down its operations in India, do we get any support or hardware replacement in that case?? I'm very disappointed after hearing this news. Why did I trust and purchased a flagship grade mobile from Asus.

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Sell your phone ASAP
You can save your money to buy samsung x amd which will be the real beast phone next year