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Rog 5 List Of Bugs/Issues

waxy78611
Zen Master I
Please tell us some basic information before asking for help:
Model Name: Rog 5
Firmware Version: WW-18.0840.2103.26
Rooted or not: No
Frequency of Occurrence: Regularly
APP Name & APP Version (If your issue relates to the app): Android system, Android OS Etc
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
So it has been almost 1 month since the last update. Many issues have been reported & hopefully the Devs have kept an eye on the threads from multiple users. Just to summarise the issues which are affecting Rog 5 users:
1. Battery drain either through Android OS, Android System, Mobile Network standby or all 3 simultaneously.
2. Excessive Heat from the device even with normal usage. This can definitely be linked to the battery draining apps mentioned above so perhaps if those apps are fixed so will the heating issue.
3. 5G & Volte not working for many users. This seems to be happening predominantly in the UK. Upon checking XDA forums, it's apparent that Volte does work in India, Asia & on some networks in America. However, volte does not work at all on any network in the UK. Same goes for 5g, haven't seen any luck in the UK myself even by trying different carriers and yes I've been in 5g hotspots. However, users in Indian, Asia and America seem to have 5g running perfectly.
4. Standby battery drain due to Android OS, Android System & Mobile network signal or all 3 simultaneously. This again is linked to the first point stated above.
5. Charging issue. Even with slow charging active, the phone still charge very fast as if hyper charge is on. The battery icon displays the hyper charge symbol so it's definitely a software bug.
6. Screen refresh rate. Although the phone doesn't come with a 90hz option, it would be massively appreciated if this could be added (should be possible). This option of 90hz will no doubt be a boost for battery life aswel as phone temps. Also many users have requested this. It's definitely the sweet spot & perfectly balanced.
7. Call issues. I along with other users have noticed an issue when on a call. Voice goes in and out, person on other end says they can't hear us for a brief period and voice goes in and out. Same when phone is on loudspeaker.
8. Ghost touch. This happens mainly when on Ultra Durable mode or with 60hz active. Self explanatory.
If these issues could be addressed that would be good. If I have missed anything or there's a fix for any of the aforementioned issues, please add your own .
90 REPLIES 90

Danishblunt
Hall of Fame I
waxy78611

https://zentalk.asus.com/en/discussion/comment/170387#Comment_170387

Black crush is definitely hardware. Can't be fixed unless screen is replaced. And the clock speed issue yes is software.


View post
No it's not. No idea where you get that idea from.

ghyzriellgalez0
Rising Star II
Anders_ASUS

@Danishblunt Please, no insults or you will get warned

@ghyzriellgalez06 you just need to be patient about your issue. We've already collected your log and looking into it.

@ChillyRide I've already asked all the questions you're asking long before the product was finished and the simplified answer to all of them is that it's not possible. Technical limitations. So it has nothing to do with us forgetting to put some extra lines of codes to enable 32bit/384Khz output. Btw music files with this format is really hard to come by and it might have something to do with what Danishblunt said. There's no point. Even if we didn't down sample to 24bit/192kHz (which we need to do), you wouldn't be able to hear the difference. As for the music player. Why would we make a music app when there are so many good ones out there? And FYI it's possible to play local music files with the pre-installed YT Music app even if it's not great at it.


View post
Thank you @anders, i just love the phone, and its frustrating that i am having these issues. Thanks anyways, I will be patient here.

journeywithme06
Star III
Danishblunt

https://zentalk.asus.com/en/discussion/comment/170388#Comment_170388

No it's not. No idea where you get that idea from.


View post
Arrogant know it all kid brain, how can you state that it is not a hardware? Where did you got that idea from?

Danishblunt
Hall of Fame I
journeywithme06

https://zentalk.asus.com/en/discussion/comment/171167#Comment_171167

Arrogant know it all kid brain, how can you state that it is not a hardware? Where did you got that idea from?


View post
Danishblunt

So as of today the 21.03.2021 color banding has been defeated. Now at the beginning I was under the impression that the crappy color banding was caused by pixelworks and guess what?

It wasn't.

Infact the reason this happened was actually because of ASUS not wanting to implement any type of gamma correction at all, while other manufacturers like nubia and oneplus have infact added gamma correction in their kernels. So today I simply stole some code from Oneplus 8 kernel like the naughty naughty boy I am and magic has happened. So what are the results of this?

https://i.imgur.com/wL3zpMR.jpg

https://i.imgur.com/Pbx8qvI.jpg

https://i.imgur.com/dg2BBO0.jpg

Now as you can see the difference is absolutely insane. Blacks have returned, no pixelation and the screen looks absolutely georgous! Honestly this screen after calibration seems absolutely amazing, ASUS was not lying when they said that these panels are actually high quality. Granted the quality of the screen cannot be seen in those pictures very well as smartphone cameras have great difficulty catching stuff in the dark with huge amount of details. I took a closer shot as well to show that even the black crush is quite in check as well:

https://i.imgur.com/fVy9I8g.jpg

How exacly an absolutely new guy like me who has extremely little experience with kernel development could fix an issue i looked at in weeks while the experienced asus team didn't get the solution until this date is beyond me right now. I hope that the devs will fix it very soon now that they know they can simply nab code from nubia or oneplus and some modifications, today my SSD died with my ubuntu and kernel sourcecode on it, so only thing I have left is a flashable zip file that would most likely crash on 75% of rog3 devices due to extreme amount of undervolt, i will still share to those who want to try, but successrate won't be high :'D

At this point I want to thank Freak07 for introducing and helping me to get into kernel development much faster than I would have taken by myself.


Colorbanding defeated

You sure I'm the arrogant know it all kid brain and not you? 😉

ghyzriellgalez0
Rising Star II
Danishblunt

https://zentalk.asus.com/en/discussion/comment/171188#Comment_171188

https://zentalk.asus.com/en/discussion/46068/colorbanding-defeated

You sure I'm the arrogant know it all kid brain and not you? 😉


View post
Bro, regarding the microphone issue in screen recording. When ingame mic is on, such as codm and pubg, the microphone input in screen recording will not capture your voice in screen record, but the in game mic, it works just fine.
But when you turn off the in game mic, yhe microphone input on screen recording will capture your voice just fine.
Is this a software issue?

Also, the clockspeed fluctuations. Having an average 1.56 Ghz even with xmode plus. Is this a software issue that can be fixed with an update.