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Asus phone rog 3

Zulfi2323
Star I
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hi there i don't who's there to help me I need an urgent help on my Asus rogue phone 3 512/12.
So what's the issue is last night when I opened my camera to take a photo of my baby it couldn't took a photo and camera kept making circle white lining like of it's loading camera so I get back on the menu and starts opening other apps no apps were launching I don't what happened there so I got mad.Like this is ridiculous I bought this phone like 3 weeks ago and I thought of it's the best phone on market. So afterwards I push the power button and restarted the phone and it didn't restarted also so the again i push the power button and touch the power off and in 5 sec my phones go downs and restarted so here's the actual problem when it restarted it stuked on restart screen where it shows a logo of republic of gamers and backside kept blinking rgb light on red clour.yes it's been whole night I couldn't come to the conclusion what happened and what will happen to the phone. I'm writing this right now from borrowed phone from wife. Only conclusion I came up with is that I should just wait till battery get all drained and after I try starting the phone. Huh what a drag I didn't expect this to happen but who's ever there to help me I hope you got the message waiting for some help here thank you.

3 REPLIES 3

Danishblunt
Hall of Fame I
Holding power button + volume down for 30seconds will force shutdown the phone.

Zulfi2323
Star I
Danishblunt

Holding power button + volume down for 30seconds will force shutdown the phone.


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I tried that already it didn'd do anything but it works now after waiting all to get battery drained i powered on it gave me two opt on boot 1:try again 2:reset phone. I try again it restarted and got to normal i hate it this happen I was a huawei user this kinda thing never happened to me i I didn't expect asus rog 3 claiming to be the best phone could actually go stuck like that Disappointed.

Anders_ASUS
Hall of Fame III
Zulfi2323

https://zentalk.asus.com/en/discussion/comment/163192#Comment_163192

I tried that already it didn'd do anything but it works now after waiting all to get battery drained i powered on it gave me two opt on boot 1:try again 2:reset phone. I try again it restarted and got to normal i hate it this happen I was a huawei user this kinda thing never happened to me i I didn't expect asus rog 3 claiming to be the best phone could actually go stuck like that Disappointed.


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If it happens again, then please send it for repair. There's always the possibility that your unit slipped though our quality test even though there's something wrong with it.