issue

[jhonmikheltidym]

Please tell us some basic information before asking for help:
Model Name:Rog Phone 2
Firmware Version:ROG phone 2
Rooted or not:Not
Frequency of Occurrence:Daily
APP Name & APP Version (If your issue relates to the app):All Game applications for Airtriggerz
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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[jhonmikheltidym]

jhonmikheltidyman

Please tell us some basic information before asking for help:

1. Model Name:Rog Phone 2
2. Firmware Version:ROG phone 2
3. Rooted or not:Not
4. Frequency of Occurrence:Daily
5. APP Name & APP Version (If your issue relates to the app):All Game applications for Airtriggerz

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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issue

I tried to factory reseting my phone 2 times already but this problem didn't fix at all please help me solve this issue.

[ronald1985]

jhonmikheltidyman

https://zentalk.asus.com/en/discussion/40171/issue

I tried to factory reseting my phone 2 times already but this problem didn't fix at all please help me solve this issue.

View post

Are you on Android 9 and did you recently update Game Genie through Google Play Store?
If yes, then perform the following:
Can you go to Settings - Apps and Notifications - See all X apps - Game Genie
Top right, there are 3 dots, click on it and do Uninstall Updates.

[jhonmikheltidym]

ronald1985

https://zentalk.asus.com/en/discussion/comment/132892#Comment_132892

Are you on Android 9 and did you recently update Game Genie through Google Play Store?

If yes, then perform the following:

Can you go to Settings - Apps and Notifications - See all X apps - Game Genie

Top right, there are 3 dots, click on it and do Uninstall Updates.

View post

Thank you for the help. So that's why all along the game genie doesn't respond. Maybe there is an issue on the new update of game genie hope they will fix bugs like this