Asus zenfone 5z restarting and no network

[Sufyan]

From some days my phone started to restart on its own for no reason and each time it restarts on its own the network signals are gone and then I have to restart it again from power menu and after the restart the signal comes back but after some hours the same thing will happen again sometimes happens after an hour or half an hour or some times in minutes and no I didn't dropped my phone nor there's any kind of virus or ghost doing it if that's what you guys are going to say it's a software bug that needs to be fixed and if someone says in the comment but I'm not facing that then you should know many bugs previously showed up on some devices and didn't showed up on others this in consistent behaviour is famous from Asus. In updates and also in bugs 🤦

Please request the developer team to fix this ASAP cuz I didn't buy this phone for testing OS on this phone I bought it to use it as my daily driver so please try na understand
@Anders_ASUS @CH_ASUS @Titan_ASUS @Laura_ASUS @Mister @kikoly

[Debasish_Sahoo]

adityapruthi2001

okay, so I got My MB replaced somehow under one time warranty, but the issue is still persistent. This is confirmed that this is a sotware issue just needs to be fixed by the dev team. pls osmeone reply,@amitgarde3 ,@Debasish Sahoo @aamod.v8 pls see this, got my MB changed still problem is persistent.

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I didn't face any problems that u have mentioned and I don't think that it's a software issue. I definitely think it's a motherboard issue but you told that you they have replaced your motherboard so do one thing that please again go to that service center and tell them that it again happens or else do a video and show that to the service center. Because they are the ones who can help you I think. I would like to request @Anders_ASUS sir and @Christine_ASUS mam to please guide him what to do.
I hope that you will get a solution as soon as possible.

[adityapruthi200]

amitgarde3

https://zentalk.asus.com/en/discussion/comment/131537#Comment_131537

@Anders_ASUS @Christine_ASUS please help him 👆👆👆he is asking for help since months and its hard for me to understand his problem

Your help is appreciated alot always

Thanks!

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zentalk is really great but by you only and/or people like you. rest of the people,Either people stop diagnosing and posting as it is a 2 years old phone or give up on the phone. If people like you who have been so helpful ,only say that no one exept you is expericing then how is this going to work.You have this to say since you are not experiencing the issue. I am the one who is going almost everyday to service centre, listening to their rude taunts,calling hotline everyday,providing videos,logs screshort etc.I'm not here to gain sympathy. I'm here to gain ideas and workarounds from you guys, you peple are the only community whom i can talk to. This is not an iphone or a samsung that is held by every other 3rd person. neither i have many devices or knowledge to diagnose myself. if im trying and i'm getting a problem and im asking the community then community must help rather than saying none others are experiencing so go to service centre again.Is everyone thinking i'm faking up all this then pls understand i'm too a human i've also got stuff other than coming here and writing my diagnosis asking for help. This is not for me only, assume if all this is true and there is really a problem in the software then what??who is there to be blamed?? i wouldnt blame anyone, im doing this to secure if there is anything really wrong so that before others start experincing this issue it would aldredy been rectified.
i'm sorry @amitgarde3 if you fell anything i've said to hurt you in any way. Really sorry my brother. no personal grudges with you .even you would be the last person to be even thought of not helping in any way. atleast you are replying. Others are maybe just sleeping. Mods say tell issue then provide video for proof. done both,even not by me but others too.Now provide a video to me too.so I can have a proof that many are not experencing.Pls dont take me wrong in any way. I'm really not faking any of this.

[mytechshout07]

Did you try a soft reset of your Zenfone 5z. This fixed some issues like lagging for me.

[adityapruthi200]

Debasish Sahoo

https://zentalk.asus.com/en/discussion/comment/131431#Comment_131431

I didn't face any problems that u have mentioned and I don't think that it's a software issue. I definitely think it's a motherboard issue but you told that you they have replaced your motherboard so do one thing that please again go to that service center and tell them that it again happens or else do a video and show that to the service center. Because they are the ones who can help you I think. I would like to request @Anders_ASUS sir and @Christine_ASUS mam to please guide him what to do.

I hope that you will get a solution as soon as possible.

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what video??they have the whole phone for diagnosing since the past month.. what more do they want??

[Debasish_Sahoo]

adityapruthi2001

https://zentalk.asus.com/en/discussion/comment/131577#Comment_131577

what video??they have the whole phone for diagnosing since the past month.. what more do they want??

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They are diagnosing your phone since one month? What did they said?