problem network sim card 1&2 after update 17.0823.2008.78

[robustagundam]

Please tell us some basic information before asking for help:
Model Name: rog phone 3
Firmware Version:17.0823.2008.78
Rooted or not: no
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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after 1 update 17.0823.2008.78 my phone always lost signal especialy simcard2 not detect the card
and i switch simcard 2 to simcard 1 and simcard that i put in simcard2 tray not geting signal
and there is notification telephony service that sim 2 not allowed
please fix this problem asap I have to work using both network

[edwin_wahyudi_0]

robustagundam

https://zentalk.asus.com/en/discussion/comment/120403#Comment_120403

just disable your sim2 in seting to make simcard1 works

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Yep. For quick fix, u can apply this. But for now, no way to activate both sim

[robustagundam]

edwin.wahyudi.07

https://zentalk.asus.com/en/discussion/comment/120406#Comment_120406

Yep. For quick fix, u can apply this. But for now, no way to activate both sim

View post

yep waiting for the best

[hadaf_omid]

I have also an issue with my networks whenever I turn on 5G all signals gets lost.. it was ok on update .58 😞

[budigonds]

@edwin.wahyudi.07 pm gue bro kalau udah fix sim1&2 Nya, aq juga udab riwa riwi ke forum" zentalk msalah sinyal geje ini🙏
Kalau udah fix kabarin ya
And for all, please help me fix this sim card issue

[d_bawono]

edwin.wahyudi.07

exactly same problem.

using network carrier from Indonesia

SIM 1 = Telkomsel

SIM 2 = XL

If i enable sim 1 & sim 2, then my sim 2 prompt "sim 2 not allowed", and my sim 1 also got no network

if i disable sim 2, my sim 1 works fine

already tried to swap sim 1 & sim 2 place. same result

already check the sim card on other device, no problem with the sim card

WTF with this phone man -_-"

View post

Same condition and issue,. tell me if issue solved Bro @edwin.wahyudi.07,.