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High temperature / CPU usage / battery drain on 2009.47

jasonwch
Rising Star II
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
As many posted on the forum. I and everyone have similar issue. (This is already upgraded for whole night and a full charge)
CPU also peak at 2.84/2.96 as from Armoury Crate even didn't do anything
Temperature goes high
Battery drain quickly
"Android System" also taking all battery usage from Battery page
What I observed:
From running processes, "Google Play Service" always show up, which not the case in old firmware
What I've tried to fix:
Wipe data (all data not just cache) for Google Play service and Armoury Crate. After cleaned, seems the CPU back to 826Hz, but after I restart the device, it go back to 2.84/2.96 all the time
There may be something wrong on this?

266 REPLIES 266

jasonwch
Rising Star II
17daulat

Some of the rooted users suggesting that it's an play service issues as play service is throttling the temps n cpu usage....


View post
haha, but now is not throttling, it spikes CPU lol
any advice from them coz we've clear data for Play Service and Play Store already

Daulat
Rising Star II
jasonwch

https://zentalk.asus.com/en/discussion/comment/117077#Comment_117077

haha, but now is not throttling, it spikes CPU lol

any advice from them coz we've clear data for Play Service and Play Store already


View post
Posted by user Micha Lechner / Freak07 (on telegram)
There´s a bug in the current play store update from Google. The download service from playstore is stuck and is causing phones to overheat, because it overloads your CPU. Your battery life will get worse as well.
It affects all devices, not only rogs.

Rooted users can check this with top command. To do this type in terminal:
su
hit enter and grant superuser request.
Then type:
top

If you´re affected you will see play store at the top of the list using +100% CPU.

it´s up to google to fix it. 
A workaround is to downgrade playstore.

A lot of people contacted me by now and asked me about it. Doesn´t matter if A11 or A10 or device model.

This is on the OnePlus 8 Pro running A11 Beta build from OnePlus.

Yesterday evening I was unaffected on the Rog 3. 
Overnight my play store updated itself and now I´m facing the same bug as well. 😞

Restarting will help for a short amount of time. Until the service from PlayStore restarts itself and it will happen again.
img-20200924-121150-845.jpg

jasonwch
Rising Star II
nice one, which version should we downgrade to?
Thanks

Daulat
Rising Star II
Honestly i don't even know what to do now.
I even did what u said to stop the auto download FOTA update and I'm monitoring the temps and CPU usage now.
Now I'm like
1. Cleared data from both play service n armoury crate
2. Stopped auto update
3. Waiting for a day to see the same problem
And if it's a google thing, they they should fix it as soon as possible.

@Anders_ASUS can we help us on this. Like if u can talk about the dev and clear where's the problem

Where the issue lies ?

jasonwch
Rising Star II
i've also tried latest version 22.0.18...still the same...but i cannot go back to version 21 now😅
screenshot-20200924-145725630.jpg