Headphone jack issues after lastest forced update
Please tell us some basic information before asking for help:
- Model Name: ZE620KL
- Firmware Version: ww_16.0615.2006.131
- Rooted or not: not
- Frequency of Occurrence: ever since last update
- APP Name & APP Version (If your issue relates to the app): Any with sound
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
Ever since this lastest update was forced out to phones, my headphone jack stopped working and detecting that headphones are plugged in. Never had any issues with headphones up until this point.
Performing a system reset is NOT an option as it's the update the broke this.