Over the years, the official replies I have seen on the forum are that the life cycle of ASUS products is 18 months. Except for 5Z in your list, all others have the opportunity to update to android 11.
Yes I've seen various replies by Christine Asus that the general support cycle for Asus's devices is 18 months, but wasn't it the old asus?and that rule applies more on the older Zenfone 4,mid rangers like max pro, Zenfone lite L1, Zenfone 5 (snapdragon 636)
Zenfone 5z's hardware still holds good to this day and considering that zen ui 6 is such a light and good skin I don't think it'll be that hard for an update from zen ui 6 to zen ui 7 (our android 10 beta program with zen ui 6 went very well,it was concluded in an month)
Asus in total has 5 flagship devices in market right now(including 5z) as @amitgarde3 stated above and can't Asus make a change in it's policy and provide 3 major android updates to 2018 and after flagship models 🤔
Both on community demand and to remain competitive in market ( more and more OEMs are increasing their support period now )
Plus Zenfone 5z was one of the best selling Zenfones(I'd even say it got back Asus in the mobile market again) and has a massive community (much bigger than Zenfone 6's) so it'll be great if Asus makes a change in it's update policy and hears our pleas 🤞
I'm surprised to see the amount of traction this post has got,not even Zenfone 6 android 11 beta program has these many likes and views 😂
This basically confirms that Zenfone 5z has a very large and active community both here on zentalk and overall
Now Asus has a decision to make here,citing that "samsung and oneplus sell way more" so they can give 3 android updates and we can't won't work here
Samsung and OnePlus say way more because they have build their foundation on good carrier support globally,volte/vowifi for NA carriers, adequate supply smooth launch windows,a offline market presence and advertising for better brand identity (talking strictly about Asus mobile division here,their pc and Rog division doesn't need any special introduction and Congo to Asus for that)
Due to the lack of advertising people barely know that Asus makes phones too (I've witnessed this first hand in India and I'll be honest Zenfone 5z got Asus in premium flagship range here again,it was the first value for money Zenfone in a while before that meh) the ui, pricing, hardware everything was on point for 5z
Basically tech nerds go for Asus phones who compare and check various aspects of phones before buying
Asus won't be able to compete on the same terms or sell as much unless it makes the aforementioned changes,so we as users shouldn't have to hear that as excuse 😒
So comparing sales here is not ideal
As far as Asus is concerned Zenfone 5z is one of the best selling Zenfones without any doubt and a currently has a large and active userbase
Just an FYI 5z was sold until early 2020 in India (many did buy it recently)
The fact that we didn't get a dedicated night mode in stock camera still pisses me off,we even have OIS to benefit from a night mode smh,no vowifi is another con
Mods here said that it was too much work in the code here ,I say bullshit! It was just the developers being lazy that's all
Zenfone 7 and 6 have a amazing night mode,the fact that we lack one is cringeworthy
I see post 2018 Asus as the "new Asus" we have a better zentalk now where mods actually answer our questions,a better ui, actually no major bug and updates are well at a decent pace now
The fact that Asus was able to pull android 10 beta program flawlessly on 5z reinforces my fact that Asus can give us A11
I'll just like to add one of my experiences
Back when we got android 10 on 5z in November last year few of my buddies with oneplus 6's and Samsung s9s were quite astonished that a Asus phone could be faster updated for a major android update than the generally "faster oneplus"
Now Asus can build up it's goodwill from 5z,Asus just has 5 flagship devices including 5z right now this is a excellent time to make a change in Asus's update policy
All these little changes will make Asus more popular and existing users will have better probability to upgrade to a Asus phone again
Zenfone 5, Max pro etc. While your best-selling phones did not even get Android 10 in an easy interface like "AOSP", even when it is not certain to buy. If it buys Android 11 and ZenUI 7 just because 5Z has sold a bit more. Phone users, who play a big role in the Asus forum, will make various sanctions against Asus that will cause them to be harmful and not preferred. For this reason, instead of evaluating the phones that you do not need and do not promise, I strongly recommend that you evaluate your lagging users who have promised and cannot use many features because of you. Do I need to say that we are no longer impatient with updating? I think you do.
Yup everything you said is true 5z should get android 11 update or atleast Zen UI 7
We need those accent color and icon shape options,plus Zen ui 7 has so many good features (themestore is pretty meh compared to what zen ui 7 has)
Asus atleast owes us this as we do lack some things that current/2018 flagships which launched alongside 5z have and I'm not complaining it's fine as long as Asus considers updating 5z to android 11 or zen ui 7
Well said, Asus surprised us by giving A10 earlier than other flagship phones including Samsung, OnePlus. Hopefully they again surprise us by extending our support and if they do then Asus can be a tough competitor for other smartphone companies.
Its time for asus to prove we can see this larger response to thread itself shows if asus surprises 5z users those users will surely praise and appreciate brand value
But if asus doesnt provide anything to 5z 100 users n more from this larger 5z community will be surely disappointed
I belive atleast asus will not dissapoint this large community i would say larger than any other zenfone or rog community
5z rules forum with a perfect flagship hardware just lacking here is some useful features like
Comments
Over the years, the official replies I have seen on the forum are that the life cycle of ASUS products is 18 months. Except for 5Z in your list, all others have the opportunity to update to android 11.
Hey @amitgarde3 Does auto rotate bug is present in your device?
If yes then did you inform the mods
And what is the progress about fixing it
Auto rotate bug does not exist on my 5z but i informed mods earlier and they need captured logs whenever you face bug for auto rotation
If you are facing and ready to capture logs for auto rotation bug kindly inform me & mods and i will inform them to pm you
Thanks !
Yes I've seen various replies by Christine Asus that the general support cycle for Asus's devices is 18 months, but wasn't it the old asus?and that rule applies more on the older Zenfone 4,mid rangers like max pro, Zenfone lite L1, Zenfone 5 (snapdragon 636)
Zenfone 5z's hardware still holds good to this day and considering that zen ui 6 is such a light and good skin I don't think it'll be that hard for an update from zen ui 6 to zen ui 7 (our android 10 beta program with zen ui 6 went very well,it was concluded in an month)
Asus in total has 5 flagship devices in market right now(including 5z) as @amitgarde3 stated above and can't Asus make a change in it's policy and provide 3 major android updates to 2018 and after flagship models 🤔
Both on community demand and to remain competitive in market ( more and more OEMs are increasing their support period now )
Plus Zenfone 5z was one of the best selling Zenfones(I'd even say it got back Asus in the mobile market again) and has a massive community (much bigger than Zenfone 6's) so it'll be great if Asus makes a change in it's update policy and hears our pleas 🤞
Totally agree with your opinion as a larger community and users requests asus must surely rethink and provide us zenui 7 or android 11
I had word with christine she will reply this thread next week for sure so stay tuned for her hopeful response
Thanks everyone
Hi friends
For ZS620KL, ZenUI 7 and Android 11 are still under evaluation. For any firmware related information, please stay tuned with our official website: https://www.asus.com/Phone/ZenFone-5Z-ZS620KL/HelpDesk_BIOS/
Thank you for your continued support and patronage.
I am also facing the auto rotation bug some times it doesn't rotate while watching you tube videos mostly I am facing and sometimes with games
Thank you mam for your reply. Hope Asus will not disappoint us :)
Good News for all. At least it's under consideration.
Good you came, Christine! We're looking forward for the upcoming news!
Thank You Mam for your valuable reply.
You showed us "some Hope is still there" . 🙂
I'm really looking forward to see something positive and new for 5z. 🙂
Thanksalot for your quick response we appreciate ASUS hardwork n promises n m sure ASUS will not dissapoint 5z users
Looking forward for GOOD news for 5z users and ASUS will rethink about 5z user request and soon provide us zenui 7 & android 11
I request if possible Please raise this thread to concern department to make zenui 7 or android 11 happen for 5z users
"We are waiting" 😊
I'm surprised to see the amount of traction this post has got,not even Zenfone 6 android 11 beta program has these many likes and views 😂
This basically confirms that Zenfone 5z has a very large and active community both here on zentalk and overall
Now Asus has a decision to make here,citing that "samsung and oneplus sell way more" so they can give 3 android updates and we can't won't work here
Samsung and OnePlus say way more because they have build their foundation on good carrier support globally,volte/vowifi for NA carriers, adequate supply smooth launch windows,a offline market presence and advertising for better brand identity (talking strictly about Asus mobile division here,their pc and Rog division doesn't need any special introduction and Congo to Asus for that)
Due to the lack of advertising people barely know that Asus makes phones too (I've witnessed this first hand in India and I'll be honest Zenfone 5z got Asus in premium flagship range here again,it was the first value for money Zenfone in a while before that meh) the ui, pricing, hardware everything was on point for 5z
Basically tech nerds go for Asus phones who compare and check various aspects of phones before buying
Asus won't be able to compete on the same terms or sell as much unless it makes the aforementioned changes,so we as users shouldn't have to hear that as excuse 😒
So comparing sales here is not ideal
As far as Asus is concerned Zenfone 5z is one of the best selling Zenfones without any doubt and a currently has a large and active userbase
Just an FYI 5z was sold until early 2020 in India (many did buy it recently)
The fact that we didn't get a dedicated night mode in stock camera still pisses me off,we even have OIS to benefit from a night mode smh,no vowifi is another con
Mods here said that it was too much work in the code here ,I say bullshit! It was just the developers being lazy that's all
Zenfone 7 and 6 have a amazing night mode,the fact that we lack one is cringeworthy
I see post 2018 Asus as the "new Asus" we have a better zentalk now where mods actually answer our questions,a better ui, actually no major bug and updates are well at a decent pace now
The fact that Asus was able to pull android 10 beta program flawlessly on 5z reinforces my fact that Asus can give us A11
I'll just like to add one of my experiences
Back when we got android 10 on 5z in November last year few of my buddies with oneplus 6's and Samsung s9s were quite astonished that a Asus phone could be faster updated for a major android update than the generally "faster oneplus"
Now Asus can build up it's goodwill from 5z,Asus just has 5 flagship devices including 5z right now this is a excellent time to make a change in Asus's update policy
All these little changes will make Asus more popular and existing users will have better probability to upgrade to a Asus phone again
Now I know a moderator can only pass the information to the developers and the management, all I ask is to push this "concern" to top management
All we hope is that Asus's makes a change to it's update policy to 3 major updates and we get android 11 with Zen UI 7 on 5z
That's all :)
@Anders_ASUS @CH_ASUS @Christine_ASUS @ARP_ASUS @Gustav_ASUS @Falcon @Y_ASUS
Yeah, whatever he said. Hail 5Z
Hello Christine,
Zenfone 5, Max pro etc. While your best-selling phones did not even get Android 10 in an easy interface like "AOSP", even when it is not certain to buy. If it buys Android 11 and ZenUI 7 just because 5Z has sold a bit more. Phone users, who play a big role in the Asus forum, will make various sanctions against Asus that will cause them to be harmful and not preferred. For this reason, instead of evaluating the phones that you do not need and do not promise, I strongly recommend that you evaluate your lagging users who have promised and cannot use many features because of you. Do I need to say that we are no longer impatient with updating? I think you do.
Good afternoon, Thank you ...
Yup everything you said is true 5z should get android 11 update or atleast Zen UI 7
We need those accent color and icon shape options,plus Zen ui 7 has so many good features (themestore is pretty meh compared to what zen ui 7 has)
Asus atleast owes us this as we do lack some things that current/2018 flagships which launched alongside 5z have and I'm not complaining it's fine as long as Asus considers updating 5z to android 11 or zen ui 7
Both would be great tho 😁
Well said, Asus surprised us by giving A10 earlier than other flagship phones including Samsung, OnePlus. Hopefully they again surprise us by extending our support and if they do then Asus can be a tough competitor for other smartphone companies.
And yes we love surprises 😉
Perfectly said 👌
Its time for asus to prove we can see this larger response to thread itself shows if asus surprises 5z users those users will surely praise and appreciate brand value
But if asus doesnt provide anything to 5z 100 users n more from this larger 5z community will be surely disappointed
I belive atleast asus will not dissapoint this large community i would say larger than any other zenfone or rog community
5z rules forum with a perfect flagship hardware just lacking here is some useful features like
Vowifi
Prime hd
Dedicated Night mode
No camera ui changes after zenui 6
Touch issue
ASUS CAN FILL THIS GAP OF FEATURES WITH SOME SUPPORT EXTENSION BY PROVIDING ZENUI 7 OR ANDROID 11 ALSO SHOULD CARE ABOUT DISSAPOINTMENT OF SUCH LARGER COMMUNITY @Falcon_ASUS @Christine_ASUS @Gustav_ASUS @CH_ASUS @Titan_ASUS @Kris_ASUS @Laura_ASUS
Hi All,
For ZS620KL, ZenUI 7 and Android 11 are still under evaluation. For any firmware related information,
please stay tuned with our official website: https://www.asus.com/Phone/ZenFone-5Z-ZS620KL/HelpDesk_BIOS/
Thank you for your continued support and patronage.