yes, I did still the same issue. finally, I have given to service center now they are telling it is motherboard issue.10 days ago only purchased after updating the phone the phone struck in boot logo
I am also facing this issue. Here's what's not working -1. Normal factory reset didn't solve the issue 2. Hard reset from recovery didn't work3. Downloaded the full update from Asus website, and updated from sd card via recovery. I was able to setup the phone without problems unlike the above points 1 and 2 . But as soon as I entered the home, the phone crashed again when the apps were getting restored.One more thing I noticed was that the network would go off randomly both WiFi and Mobile network. And soon after surely the phone screen froze and it rebooted. The reboot also takes 2 to 6 attempts, once it has crashed, to restart.If any solution is found please let me know. Tomorrow I will go to the Asus authorized centre. Really hope they solve the issue and i get my phone working again.