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Unlock Device App does not unlock bootloader

Please tell us some basic information before asking for help:
Model Name: Zenfone 5 ZE620KL
Firmware Version: WW_15_0610_1801_42
Rooted or not: NOT
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app): Unlock Device App

The program does not unlock the bootloader, writes (An unknown error occurs, which may be a network connection issue. please wait and try again later)
125 REPLIES 125

PRDINESH
Star I

@Christine_ASUS
Please help me to unlock ASUS Transformer Pad TF300T

Model Name: ASUS Transformer Pad TF300T
Firmware Version: JOP40D.US_epad-10.6.1.27.5-20130902
Rooted or not: No
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app): Unlock_Device_APP_V7 I was trying to unlock the bootloader of the TF300T, but I got the following error always. I am not able to unlock it. Please help. "An unknown error occurs, which may be a network connection issue. please wait and try later

Christine_ASUS
Community Legend II
Christine_ASUS

Hi friends

The latest Unlock Tool is now available on our official website. I put some of the models, which I recalled someone had asked in this thread, as below

# ZenFone 5 (ZE620KL) Unlock Tool

https://www.asus.com/Phone/ZenFone-5-ZE620KL/HelpDesk_Download/

# ZenFone 5Z (ZS620KL) Unlock Tool

https://www.asus.com/Phone/ZenFone-5Z-ZS620KL/HelpDesk_Download/

# ZenFone Max Pro M1 (ZB601KL/ZB602KL) Unlock Tool

https://www.asus.com/supportonly/ZenFone%20Max%20Pro(M1)(ZB602KL)/HelpDesk_Download/

# ZenFone Max Pro M2 (ZB630KL/ZB631KL) Unlock Tool

https://www.asus.com/Phone/ZenFone-Max-Pro-M2/HelpDesk_Download/

# ZenFone 3 (ZE520KL) Unlock Tool

https://www.asus.com/Phone/ZenFone-3-ZE520KL/HelpDesk_Download/

For Pad-type models, there will no longer be any system updates and maintenance. Sorry for any inconvenience this may cause. Thank you for your understanding and support.


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Hi PRDINESH
As I mentioned before: For Pad-type models, there will no longer be any system updates and maintenance. Sorry for any inconvenience this may cause.

boccabbp
Star I
Unlock Device Tool not working. Same error as most others.

Model Name: Asus Zenfone 3 Zoom Z01HD
Firmware Version: WW_80.20.179.40_20180427
Rooted or not: NO
Frequency of Occurrence: ALWAYS
APP Name & APP Version (If your issue relates to the app): Unlock Device Tool App V9.1.0.11_190708
Android Version 8
Reset phone and just unlock app installed.
Have never unlocked it.
Thnx

PRDINESH
Star I
Christine_ASUS

https://zentalk.asus.com/en/discussion/comment/103345#Comment_103345

Hi PRDINESH

As I mentioned before: For Pad-type models, there will no longer be any system updates and maintenance. Sorry for any inconvenience this may cause.


View post
Since the Android version is very old, I am not able to install any new sw. Hence I thought of unlock it and flash a new sw version., I think it is not able to reach the old server. Is there any other shortcut or workaround possible to unlock it. Otherwise this tpad will be as good as a brick. Please dont make us feel bad for trusting and buying a product from ASUS.

bgerrits
Star I
Hi Christine and PRDINESH.
I also have an ASUS transformer TF300T where the unlock tool give me the same error message.
Please help those with an older pad-type to give their tf300t an opportunity to unlock the boatloader and install an custom rom with a newer android OS
Otherwise we can scrap or old asus device and this will not help us to convinceus when we buy a new device from Asus but most likely antoher brand 🙂

Greetings Barry