Unfair for 5z users

[Debasish_Sahoo]

Model Name: Asus Zenfone 5z
Firmware Version: .92
I don't know where to start but I feel very disappointed because I buy a flagship phone but it lacks of some basic features which is not acceptable. We are waiting since a long time but still we didn't get vowifi and Amazon prime HD support, then is it worth to spend 30k for this phone? We buy a flagship phone so that we can get more priorities than a midrange phones but now a days mid range phones are getting vowifi and Amazon prime HD support but 5z still lacks in it. If u compare 5z with 2018 flagship phones i.e:- One plus 6 and Xiomi poco f1 they already get vowifi support and Amazon HD support since a long time. But unfortunately 5z didn't. If you remember we got Android 10 on November 2019 and after that we didn't get a single feature update, only we are getting minor updates with bug fixes and Security Patches. Company promised to give 2 years of updates and 5z released on July 2018 so 5z should be their priority atleast till July 2020. Vowifi launched way before that time period but still we didn't get vowifi. Now we get updates because there is still some bugs remaining and they are fixing it otherwise that 23rd July update will be our last update. Poco f1 is still Xiomi's priority even after 2 years and it is all set to recieve their Miui 12 update but 5z didn't get any feature updates since December 2019 even if on company's 2 years of update cycle. Is it our fault that network operators are not adding vowifi support for 5z? Or is it our fault that Amazon not adding 5z for HD support? We spent 30k for a flagship phone and its the responsibility of Asus to convince them to add those supports. 
Don't we deserve vowifi and Amazon HD support even after spending 30k for a flagship phone?
Please add Vowifi and Amazon HD support in upcoming updates, its a request.
 I have planned to buy Asus next year flagship phone but if I won't get these basic vowifi and Amazon HD support then definitely I will go for other brand.
Please look into this matter @Anders_ASUS @CH_ASUS @Victor0_ASUS @Christine_ASUS @ARP_ASUS

[darkknight]

What I want to say is, the device is already compatible with Amazon Prime HD streaming. Probably, there is nothing developers can do for now. The reason behind limited streaming resolution can be due to increased video streaming bandwidth all over internet. As all are working from home and putting much load on internet this can be a step taken by video streaming companies for mobile devices. Have patience!

[AmitGarde]

darkknight

What I want to say is, the device is already compatible with Amazon Prime HD streaming. Probably, there is nothing developers can do for now. The reason behind limited streaming resolution can be due to increased video streaming bandwidth all over internet. As all are working from home and putting much load on internet this can be a step taken by video streaming companies for mobile devices. Have patience!

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Lol, do you even know does 5z support full HD in prime or not ?? you are speaking anything worthless i think you need to confirm first 5z has full HD in prime or not also please show us proof that your device supports fullHD and we will agree here we are debating with mods since months now to get support and you are telling us this is due to" The reason behind limited streaming resolution can be due to increased video streaming bandwidth all over internet. As all are working from home and putting much load on internet"😅
We are debating since android 9 to get support only for prime other OTT platform has full hd support but prime it is missing just note down this 😄

[darkknight]

I think you didn't read the previous post clearly. The issue is not related to device. The device is already capable of supporting HD streaming from Amazon Prime, Netflix and other OTT platforms. It has necessary certification. As Netflix is supporting the HD streaming so should Amazon Prime. You can not add separate support for each application. The issue is from side of Amazon Prime!

[Debasish_Sahoo]

darkknight

I think you didn't read the previous post clearly. The issue is not related to device. The device is already capable of supporting HD streaming from Amazon Prime and and Netflix. It has necessary certification. As Netflix is supporting the HD streaming so should Amazon Prime. You can not add separate support for each application. The issue is from side of Amazon Prime!

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We know it's upto Amazon but Asus has to convince Amazon to add 5z on that list like they did for 6z and Rog 2.
Hope you will understand now🙂

[AmitGarde]

darkknight

I think you didn't read the previous post clearly. The issue is not related to device. The device is already capable of supporting HD streaming from Amazon Prime and and Netflix. It has necessary certification. As Netflix is supporting the HD streaming so should Amazon Prime. You can not add separate support for each application. The issue is from side of Amazon Prime!

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And yes that is what we are asking asus to force amazon to add 5z in support list we also know 5z has certification even 6z was added later ON for support check FW of 6z u can see there asus tried really hard to get 6z to prime Hd Support list and this is confirmed internally from mod
I mean they should also try hard for 5z same as the did with 6z and ask amazon to do it for them
Hope you understand what i mean
Thanks😊