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Rog phone 2 keeps restarting while gaming

Please tell us some basic information before asking for help:
Model Name:Rog phone 2
Firmware Version:
Rooted or not:not rooted
Frequency of Occurrence:daily, whenever playing pubg
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
Whenever I play pubg, the phone crashes multiple times. I am unable to play at high graphics because if I do, it keeps crashing. I am really fed up of this. This started about a month ago
@Anders_ASUS

3 REPLIES 3

@Anders_ASUS please look into this

adityathorat99
Star III
shahpratham228

@Anders_ASUS please look into this


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No one replies from the asus team. I have a thread already on the page from a month. No one from Asus cares..!! I feel like making a mistake buying this phone now..!!

Anders_ASUS
Hall of Fame III
shahpratham228

@Anders_ASUS please look into this


View post
adityathorat99

https://zentalk.asus.com/en/discussion/comment/101814#Comment_101814

No one replies from the asus team. I have a thread already on the page from a month. No one from Asus cares..!! I feel like making a mistake buying this phone now..!!


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The fix for this issue is to visit an ASUS Service Center