Instagram Not Compatable To Full Screen Mode While Using Swipe up Gesture Navigation

AmitGarde

Please tell us some basic information before asking for help:

1. Model Name: ZS620KL
2. Firmware Version: Android 10 (ver - WW.100.10.107.123)
3. Rooted or not: Not
4. Frequency of Occurrence: Always
5. APP Name & APP Version (If your issue relates to the app): Instagram ver- 243.0.0.16.111

While using system navigation as swipe up gesture navigation Instagram app is not compatable for full screen mode.

Please fix this issue As soon as possible tried all possible ways like clearing cache of app,clear data,factory reset of device but nothing has helped as a solution.

Note :- Instagram is also set for full screen mode in app scaling.

@fussion_ASUS @Jiaszzz_ASUS @ARP_ASUS @Gustav_ASUS @Karen_ASUS @Falcon_ASUS @Titan_ASUS

fussion_ASUS

Hi, we'd request you follow the below steps:

1. Clear system cache.

2. Please try to enter "Safe Mode". If the function works well in Safe Mode yet the issue remains out of Safe Mode, please check for any disturbance from the installed 3rd party apps.

# How to enter and exit "Safe Mode"

https://www.asus.com/support/FAQ/1005163/

3. If still you face the issue factory reset your phone after taking a full backup: https://www.asus.com/support/FAQ/1006346/

4. Last option would be to visit the service center to have a check. Locate here: https://www.asus.com/in/support/Service-Center/India

AmitGarde

https://zentalk.asus.com/en/discussion/comment/219278#Comment_219278

I have tried all the options you have mentioned visitng service centre for software problem is not the solution

Also trust me i have asked service centre about his issue they have mentioned its not hardware or software problem but its on ASUS developers to fix this.

Please inform your Developers to work on this issue. @fussion_ASUS