issues with software

ramanm05ramanm05 Level 1
edited May 15 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name:5s
  2. Firmware Version: android 12
  3. Rooted or not: no
  4. Frequency of Occurrence: while opening an app or while phone ringing
  5. APP Name & APP Version (If your issue relates to the app):

In addition to the information above, please also provide as many details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Hi all

can you guys give me a solution to this while opening the night screen or similar apps the touch is not working, and after update during call, both parties are not able to hear what we are speaking after 5 to 6 repeated back and forth calls we can hear and while using Netflix and similar app the video freezes and audio is the only thing I can hear and I have to stop the video and run again to watch with video.


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