Existing Twin Apps cannot access media storage after upgrading to A12

weiquataweiquata Level 1
edited May 10 in ZenFone 8

After being "force" upgraded to Android 12,

WhatsApp running as Twin Apps has lost all media access to

/sdcard/TwinApps/Android/media/com.whatsapp/ (or /storage/emulated/2357/Android/media/com.whatsapp/)

I do not know if reinstall the Twin Apps (disable it then re-enable) will help, as I still looking solution to get back my WhatsApp data.

Since this directory is never be accessible (I have complained months ago and seems ASUS not likely to solve this), I cannot confirm whether the data has been removed during system upgrade or it is permission issue.

ASUS team, how?


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