Another device with motherboard issue

varunintvarunint Level 1
edited April 7 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name: Rog phone 5
  2. Firmware Version:
  3. Rooted or not: no
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


I'm having an issue similar to

In short, I have the motherboard issue which many users have and the service center person told me they'll replace it for free (without extending the warranty). And, my screen is broken because of which they are saying replace the screen first by paying 15k and then we'll replace the motherboard.

I've had used the device for almost 3 months with the broken screen and the phone has completely shut down only after their latest update. So essentially, they are asking me to pay 15k to fix the phone which they made unusable.

Is there anything I can do? I don't want to pay that much to fix it.




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