Aeroactive cooler not functioning.

nickzorilla8nickzorilla8 Level 1
edited March 11 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name: Asus ROG phone 5
  2. Firmware Version: 18.0840.2112.210
  3. Rooted or not: Not rooted
  4. Frequency of Occurrence: always
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

Hello the Aero active cooler was not functioning even if i plug it after I restart my phone. It occurred last year and I didn't get any response. Hopefully you can answer my issue this time. I turn on the X-mode and still the cooler was not responding



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