ROG Phone 5 Wifi, Tethering, and Fingerprint didn't work

ericgunawan31ericgunawan31 Level 1
edited March 7 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name: ROG Phone 5
  2. Firmware Version: 18.0840.2112.210
  3. Rooted or not: Not
  4. Frequency of Occurrence: All Time
  5. APP Name & APP Version (If your issue relates to the app): -

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Hello, I'm Eric from Indonesia

I just bought this phone yesterday, from someone. It's still on warranty. This phone is first time bought on 20 Nov 21. I'm planing to take it to ASC on Monday, but I didn't want my IMEI to be changed because I will sell this phone if the problem persist after I take it to ASC. Can I get a refund? I still have the payment receipt. Actually I'm amazed by how this phone work, but I heard this is a hardware defects from Asus, and I need the Wifi, Tethering and Fingerprint feature because I only have 1 SIM card. I spend all my savings for this phone fyi. I didn't eat since yesterday. Is there any suggestions other than taking it to ASC and get a mainboard replaced?

Hoping for best advice and solutions and fast feedbacks

Thanks and best regards,



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