Phone is starting to die
Please tell us some basic information before asking for help:
- Model Name: Zenfone 6 ZS630KL
- Firmware Version: WW_18.0610.2106.156
- Rooted or not: No
- Frequency of Occurrence: At least twice a day (if not more)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
2 days ago my phone started to crash (shows a blank dark blue screen and shut off) around twice a day. I've noticed that it happens more frequently when I'm charging and using my phone. Whenever the phone crashes, I am unable to turn it back on without waiting at least 20-30 min. I'm afraid that one day soon, I won't be able to turn it back on at all.
I believe that these symptoms are similar to the others on this forum who have posted about their phones rebooting/dying. It's really a shame since I've been using it, like many others, for 2 years and 3 months without many other issues until now - I guess each one of theses phones are ticking timebombs...
I actually also have a Zenfone 3 that is still mostly working to this day (it has a faulty camera that doesn't autofocus anymore), but with the lack of quality software updates and faulty hardware from Asus, I think this will be my last Asus phone that I will purchase. I would love to hope that I could get this phone fixed, but hearing the horror stories of Asus service centres being incompetent and experiencing it myself a couple years ago with an Asus tablet, I don't have much hope.
Remember to back up your files everyone! You don't know when your Zenfone 6 is gonna die on you and I expect to see more posts about dead phones in the coming months.
Time to buy a Pixel or something I guess....