Audio wizard not apply any effects to speaker and earphone

VolksVolks Level 1
edited January 6 in ROG Phone 2

I have this problem after i hard reset my phone. I realize the audio wizard is not applying any effects to speaker and earphone. I found an zenear pro(rog 2) in the headphone profile and it cannot be removed. The hearing profile and custom EQ also not applying any effect when i tested it using any music and application. I have tried to force stop, deactive-activate again, reset application, but nothing works. Does anyone know the solution?

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