ROG 5 "Out Of Sync issue"

ZT-7f9ab711ZT-7f9ab711 Level 1
edited December 2021 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.



  • Does anyone else facing this issue...! My ROG 5 going out of sync (every video streaming app gets voice lagging than video) occasionally and it doesn't resolved for hours... I tried restarting my phone several times and one format my device but no luck... But after few hours it gets resolved own its own and then again it goes out of sync. In starting i thought it was application issue but in every video streaming app (Netflix, YouTube, Disney, Amazon prime)... How this is possible?

  • Hi ZT,

    I have tried the same can you specific any particular video title which I can check the same. on YT it seems to be working fine. Also, confirm your software version.

  • That happen to me too

    Try to clear your cache and restart your phone and try it again

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