Lost IMEI and S/N upon reboot on stock .103

JixxerJixxer Level 1
edited December 2021 in ROG Phone 2

Please tell us some basic information before asking for help:

  1. Model Name: ROG Phone II
  2. Firmware Version: Android 10 .103
  3. Rooted or not: Not
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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@CH_ASUS @Titan_ASUS @Christine_ASUS @Anders_ASUS

Hello,


Today morning, after restarting my phone neither of sims detect nor is been shown as inserted! The biggest issue is even WiFi is not turning on. I tried a factory reset but still the issue persist. I am a student and i bought this phone for study purposes and now this phone is just sitting at home not being able to be used for day-to-day activities.

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