MaGnarMaGnar Level 1
edited February 10 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name: ROG 5
  2. Firmware Version:
  3. Rooted or not: NO
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


5th Nov onwards my rog 5 WIFI and hot spot is not turning on,

I bought it 2 months before, Any solution for it.



  • This problem dates from the beginning of July, you should rely on the first threads of zentalk, reddit, facebook, twitter, .... and request a refund or a new exchange, 5 months after knowing the cause of the bug it is not normal to still be able to buy a new phone of this series, the seller and Asus are 100% at fault if you bought it through a legal sales channel.

  • Hi MaGnar

    Apology for the experience. For now, request you to please visit the service center. Please share the RMA via PM if you have any issues during service or any issues confirm via PM as well.


  • 18th Dec onwards my rog 5 WIFI and hot spot is not turning on,

    I bought it 3 months before, Any solution for it.

  • What is the ETA for the next update..since the last update my hotspot is not working.please resolve this issue asap.

  • snasiusnasiu Level 1

    Mine also gone.

    Is this ASUS going to do something?

    Just want to see the frustration.

    Dear all. Let's please approach consumer court. My email ID [email protected]

    Please email me who ever wants to go to consumer court on this.

    Just want to visit Asus service center where nothing is happening.

This discussion has been closed.