Sudden Freeze, Black screen appears

edited November 2021 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name:ROG 5
  2. Firmware Version: Screenshot Attached with System Details
  3. Rooted or not: NO
  4. Frequency of Occurrence: Just face today after MOBO change
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


I left my device as today is holiday, suddenly when I pick it up, I see that one Whtsapp notification in AOD, when try to unlock with fingerprint it's not worked..

I noticed that My RGB light is working as normally but display is black,nothing working, try for restart not working... Don't know why this happening in just 15 days after MOBO Replacement..

After 10 Mins Screens comes & gone, this cycle goes for another 5 mins,finally able to restart the device, after reset it's working normally..

So many problems in this device, atfirst faced Wifi/Hotspot problem, then change my MOBO, now this thing happen today, don't know what will happening in coming days??

Anyone facing this problem or anything related to this please revert.. what's the main cause of this problem?



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