Unable to connect hd or usb to my Rog phone 3

jaykesharwani9

Please tell us some basic information before asking for help:

1. Model Name:
2. Firmware Version:
3. Rooted or not:
4. Frequency of Occurrence:
5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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ronald1985

https://zentalk.asus.com/en/discussion/52815/unable-to-connect-hd-or-usb-to-my-rog-phone-3

Go through the above questions that was missed and fill those in.

Also, mention any errors you have.

Explain your issue in detail and also provide screen recording if you can.

jaykesharwani9

There's no error. It's not reading/mounting usb/hd.

Can't find anything in file explorer.

ronald1985

https://zentalk.asus.com/en/discussion/comment/186035#Comment_186035

Changed cables?

Tried the other port?

jaykesharwani9

https://zentalk.asus.com/en/discussion/comment/186041#Comment_186041

Of course mate.

ARP_ASUS

Hi jaykesharwani9,

I have tried using both USB PD and HDD both work fine.

Can you share a video and also mention the model of type c adapter and other things used.