Armory Crate not working after latest update


  1. Model Name: ROG Phone 5
  2. Firmware Version: April
  3. Rooted or not: Not Rooted
  4. Frequency of Occurrence: Every time app is launched
  5. APP Name & APP Version (If your issue relates to the app): Armory Crate version 5.20.0.31_210813

After the latest update, the Armory Crate app doesn't work and launching it restarts the phone. I have reset the phone to factory defaults, as per support instructions, but the issue still remains.

Comments

  • I am facing the same issue. Whenever I try to open armory crate app the phone restarts.

  • Yes same issue. I also facing after last update.

  • Hi All,

    Can you share a video and mention the firmware version as well.

  • mangesh_singhmangesh_singh Level 1
    edited September 19

    i have faced the same issue and its consistent....cannot use armoury crate at all..as soon as the app is launched phone restarts...after so many users reported it still there is no update from asus or mere acknowledgement...u need ro do better ...the whole selling point were feature like armoury crate an it doesn't even work once now

    this is the firmware version...please reply

  • FunBike31FunBike31 Level 2
    edited September 19

    As this problem does not concern everyone, I am leaning towards a problem with the profile of a game.

    There will be 2 ways to test this, delete the profile of each game one by one (if Armory create is accessible)

    The second way is faster, if Armory create correctly stores the game profiles in the user's profile.

    - Remove your Google account from the phone

    The one that you use to play if you have several accounts (personal, pro)

    - Stop the phone and start it

    - go to Google profile and add your account.

    This is the only operation that allows you to leave with a user profile that has been corrupted and is less restrictive than resetting the phone from the factory. (no loss of data), in some games that use the profile, you will have to re-teach your date of birth if it was requested and possibly basic information stored locally.

    I forgot, if those who had this problem did a factory reset and still encounter the problem, then of course my solution is not good, but in this case I have no solution.

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