Zenfone 6 wont turn on.


Please tell us some basic information before asking for help:

  1. Model Name: Zenfone 6
  2. Firmware Version:
  3. Rooted or not: Not Rooted
  4. Frequency of Occurrence: After every major update
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


So on Wednesday I decided to update to Android 11 and I was a bit nervous cause of this (https://zentalk.asus.com/en/discussion/12752/zenfone-6-wont-boot#latest). Well it happened again, that time I let the phone drain the battery and then charged it again and it turned on. Now I tried to do the same thing after 3 days and now it just shows the charging LED and nothing else. I need to contact asus support but I want to now other solutions if available.


  • Debasish SahooDebasish Sahoo Level 3
    edited June 9

    Put it on charge and wait for 10-15 mins without removing the charger then you can turn it on.

    If it's still not turning on then you need to visit service center.

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