No audio from the ear speaker

No audio from ear speaker, how can I test to make sure if is broken or firmware issue? International rog phone 512gb ram USA

Please tell us some basic information before asking for help:

  1. Model Name: rog phone 3
  2. Firmware Version: 17.0823.2102.143
  3. Rooted or not: no rooted only unlock bootloader
  4. Frequency of Occurrence: always
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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