Not able to receive FOTA updates
Wrecku
Level 1
Please tell us some basic information before asking for help:
- Model Name: Asus Rog 2
- Firmware Version:WW-V17.0230.2004.60
- Rooted or not:no
- Frequency of Occurrence:
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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@Anders_ASUS can you please look into this issue.
Visit this link:
Download the file and put it in the root folder of internal storage. The file should be detected and from there you can upgrade.
You should automtically get FOTA afterwards, but if you have unlocked bootloader and relocked it (this includes devices that have been converted from CN to WW), you won't get FOTA because the phone would be blacklisted from the ASUS Servers.
I suppose I am having the same issue but the process mentioned by @ronald1985 is pretty much hassle free and I do it instead.
@Trine what is that Process?
See my post above and you will see :)