SD Card as internal storage option not available

JerJer Level 1
edited May 2021 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name: Max Pro M2
  2. Firmware Version:
  3. Rooted or not: Not
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Hello, I wanna ask.. why I can't format my sd card as internal storage? The option to format SD Card as internal storage didn't appear at the set up screen, the option didn't appear at the storage too.. I can't move anything to my sd card right now, any way to fix this? Or this phone disallowed option to format sd card as internal storage?


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