The quality of the camera decreases when using the CamScanner application

Lola OwenLola Owen Level 1
edited April 2021 in ZenFone 5 Series

Please tell us some basic information before asking for help:

  1. Model Name: ZE620KL
  2. Firmware Version: 4G
  3. Rooted or not: No Root
  4. APP Name & APP Version (If your issue relates to the app): CamScanner



When I'm not using the Asus main camera app, the camera quality drops significantly. This happened with the CamScanner app and a few other apps like Skype, FaceBook. (You can see this in the screenshot) Also, if I use the standard Asus camera app, everything works really well.


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