ASUS ZenPad Z10 (ZT500KL, Verizon exclusive) Trying to repair

FltlanderFltlander Level 1
edited March 2021 in Others

Please tell us some basic information before asking for help:

  1. Model Name:ASUS ZenPad Z10 (ZT500KL, Verizon exclusive)
  2. Firmware Version:7.0
  3. Rooted or not:Not
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):ASUS_ZenPad_Z10_Software_Update_Tool

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


I am trying to repair my Zenpad thru the update tool...when I go thru the process it states that it can not connect to the internet. Checking the log files it tries to connect to "can not post " which I think isn't available when you paste it into a browser. Anyways is there anyway that I can repair it any other way. Oh I've done everything possible Factory Rest thru fastboot which erases and reboots but shows this pic which is why I'm trying to reflash the firmware....

I need help not a doorstop!


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