01-20-2021 09:24 AM
01-20-2021 09:36 AM
TX11559On their site there are the official update files for .122,you can find out more therePlease tell us some basic information before asking for help:
- Model Name: Asus rog Phone 3 - Strix Tencent Edition
- Rooted or not: Not sure (Global Rom)
Hello, I have some questions about my Phone.
I have recently got from Ebay the Asus Rog 3 Phone - Strix edition Tencent Version. I choice it because it was cheaper, I was doing some digging and found that the issue might be the companies for the communication. I am from Israel so this issue was irrelevant, and this is why I choose this phone.
Anyway, the system version number is 17.0823.2007.32, when I try to update it says it is up to date, however I see other versions out there so :
1) how can I update my system ?
2) sorry to ask, is the tencent version a real ASUS phone ? because on their website I see there is republic of gamers and none tecent, so got confused.
Will add more info / pictures if needed, thanks.
Asus Rog Phone 3 - Strix System Update issue.
01-20-2021 09:41 AM
GREEKLEADERI see, so got a bit "ducked", however I also saw Americans sellers who sell the Tencent version with global rom.https://zentalk.asus.com/en/discussion/43697/asus-rog-phone-3-strix-system-update-issue
On their site there are the official update files for .122,you can find out more there
Also since you got the phone from eBay there is a high chance it's flashed and not "original" that would be the reason you can't update the phone
And yes the tencent version is original but only in china,if it says tencent and is on a Global rom,then it's flashed and that means you got scammed in a way
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01-20-2021 10:03 AM
TX11559You'll have to update it manually,there are tutorials on YouTube but I suggest you wait for an official answer from one of the moderatorshttps://zentalk.asus.com/en/discussion/comment/148419#Comment_148419
I see, so got a bit "ducked", however I also saw Americans sellers who sell the Tencent version with global rom.
So is there anything I can do ? or I am ducked and have to stay with a phone that can't be updated?
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01-20-2021 10:29 AM
GREEKLEADERVery well, thanks!https://zentalk.asus.com/en/discussion/comment/148420#Comment_148420
You'll have to update it manually,there are tutorials on YouTube but I suggest you wait for an official answer from one of the moderators
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