Fingerprint Enrollment didn't work

ccdeguzmccdeguzm Level 1
edited February 27 in ROG Phone 3

Please tell us some basic information before asking for help:

  1. Model Name: Asus RoG Phone 3
  2. Firmware Version: 17.0823.2012.122
  3. Rooted or not: Not
  4. Frequency of Occurrence: All the time
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Hello,

When trying to register a fingerprint, I keep getting "fingerprint Enrollment didn't work."

I've done a complete wipe of the phone, but I'm still getting the issue.

I did the calculator check and the system said the fingerprint sensor is fine.

The other thread didn't have a final answer.

Are there alternative solution besides sending the phone to a service center.

Thank you.

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