Device not certified

rahulraman066

Please tell us some basic information before asking for help:

1. Model name Asus zenfone max pro m1
2. Firmware Version: 438
3. Rooted or not:. Not
4. Frequency of Occurrence:
5. APP Name & APP Version (If your issue relates to the app): device not certified

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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My device is not certified in the Google Play Store. My firmware version is 438 Android 10. Please provide a solution.

kr_raushan

Screenshot_20201230-094530.png

https://zentalk.asus.com/en/discussion/42713/device-not-certified

This problem is also with my device

umashankarsatnami837

PROBABLY THIS PROBLEM IS DUE TO DEVELOPER OPTION ON WHILE UPDATING TO THE FIRMWARE....AND IF GCAM NOT WORKING FINE THAN JUST SIMPLY TURN OFF SDEVELOPER OPTION AND IT WILL WORK.

victor010

Hi, kindly follow the below steps:

1. Clear system cache.
2. Clear google updates, app cache and app storage.
3. If still you face the issue factory reset your phone after taking a full backup: https://www.asus.com/support/FAQ/1006346/