Mobile phone auto shutdown

walktomylifewalktomylife Level 1
edited February 2 in ROG Phone 2

Please tell us some basic information before asking for help:

  1. Model Name:Asus ROG phone 2 ZS660KL
  2. Firmware Version:17.0240.2012.65
  3. Rooted or not:Not Rooted
  4. Frequency of Occurrence:10/10 (often)
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

My phone always auto shutdown when i plug in charger in temperature 38° above...

I ever try to downgrading OS to android 9 but the problem isn't resolved...

My electricity in home is good...

I also replacing my previous terminal cable into a new one...

I tried everything from OS, electricity, also my memory used just 24% from total 100% space...

I just install important app...

Please help me resolving this problem, im confused, i cant play game while charging... Thank u...

Comments

This discussion has been closed.