Android Auto connection issue - Max pro m2

Rupendra

Please tell us some basic information before asking for help:

1. Model Name: Zenfone Max Pro M2 (ASUS_X01BDA)
2. Firmware Version:
3. Rooted or not: NO
4. Frequency of Occurrence:
5. APP Name & APP Version (If your issue relates to the app): Android Auto

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Rupendra

Please check the phone information...that's all information I have

victor0_ASUS

Hi there, kindly elaborate on your issue so that we can understand it better.

Rupendra

My car is not detecting android auto.

I tried with different cables, original as well.

It keeps showing starting android auto

https://zentalk.asus.com/en/discussion/comment/137222#Comment_137222

My car is not detecting android auto with my max pro m2. Tried with original cable and different as well.

When bluetooth launch is on in the settings of android auto.it keeps showing "android auto is starting" in the notification bar.

Rupendra

I have tested with other phone, it working.

ASUS can you please me to understand what is the issue ?

victor0_ASUS

Hi, we'd request you follow the below steps:

1. Clear system cache.

2. Try the same under safe mode:

Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

3. If still you face the issue

factory reset your phone after taking a full backup : https://www.asus.com/support/FAQ/1006346/

4. Last option would be to visit

the service center to have a check. Locate here:

https://www.asus.com/in/support/Service-Center/India