Squishy Buttons
Akash Gupta
Level 4
My ROG Phone 2 buttons got squishy and there is absolutely no tactile feedback from the buttons. My phone ran out of warranty on 13th October 2020. What is the reason behind the buttons getting squishy and will it be fixed without any cost or will they charge me to fix this?
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i guess they will charge you for that. same did happen with my power button but i was lucky my device was under warranty. you should call up the service centre and enquire them
Exactly. Both My volume buttons are working but tactile feedback. It's hard to press. It got squishy just a week after my warranty expired. If you get it fixed, please share the price they took to replace it
Fixed my buttons by applying some isopropyl alchohol near the button edges, leave the phone off for around 2 min then blow dry the buttons. Fixed mine!
Even my power button went hard with no tactile feedback two months ago. Right on the day when my warranty ran out. I posted here about it and Asus India contacted me and offered free service despite out of warranty. But I didn't take it as there were cases of new issues popping up when device came from Service center, so wasn't willing to take the risk.
Maybe you could contact a mod here who can arrange a call back from Asus India.
I had a similar issue with the power button. I just cleaned along the edges with a Razor. Carefully, and the snappiness came back. Dirt and oil from our fingers can clog the sides of the buttons and cause them to be soggy. No reason to send it out. Just do a bit of cleaning
Hi Akash Gupta,
You can try gently cleaning the area around the buttons, if there is no improvement,
Kindly visit the nearest service center:
https://www.asus.com/in/support/service-center/india
I'll try that and is it safe? What if the liquid get's inside the phone?
Just power off the phone while doing this and power it on after few min so the alcohol gets time to evaporate